| The Present
and Future of Ecommerce in Ecuador By: Nicolás Díaz
Everyone agrees that Latin
American ecommerce is heating up, though some question whether the
region's politically and economically troubled countries will cash
in. For many, Ecuador is at the top of the list of Internet laggards.
Those who doubt Ecuador's Net-potential point to the nation's political
instability, poor economic condition, low PC and credit card penetration
rates, and high Internet access costs as the chief obstacles to
ecommerce growth.
While there are impediments to Ecuador's ecommerce development,
the country also offers a number of notable opportunities. Many
venture capitalists and expanding Internet multinationals see Ecuador
as the perfect venue to kick-off a new Web enterprise. The bottomed-out
but resurging economy and low cost of doing business that it has
spawned top the list of reasons why Ecuador tempts entrepreneurs
and swelling Internet companies. Moreover, Ecuador is an attractive
stage for online ventures because unlike many countries Ecuador's
Internet market is still in its infancy. In Ecuador, intelligent
entrepreneurs with good ideas face little competition compared to
what they might face in the United States and Europe.
Due to the small size of the Ecuadorian market for ecommerce
purchases, many business people see the future of ecommerce in the
country from the perspective of exporting from Ecuador instead of
selling to the local market.
When most people think of ecommerce, they think of companies like
Amazon.com who sell retail products to final consumers. This model
of ecommerce is called B2C or business-to-consumer. Depending on
which research firm you ask, between 83% and 90% of all ecommerce
is currently B2B or Business-to-Business ecommerce. There are substantial
barriers to creating successful, large-scale B2C ventures in Ecuador
such as transportation time and costs, difficulties of intercontinental
customer service, and cost of returned items, to name a few. B2B
ecommerce, on the other hand, is ideally suited for Ecuador's profile
of export products and currently inefficient marketing, sales, and
logistics practices.
Ecuadorian ecommerce's real potential lies in exporting via the
burgeoning Business-to-Business (B2B) industry.
Until now most Ecuadorian ebusinesses have been relatively small
Business-to-Consumer (B2C) undertakings. However, if ecommerce is
to make a substantial impact on the Ecuadorian economy, the country
must move quickly into the rapidly expanding international B2B market.
B2B is flourishing because it is a highly effective way to find
new markets and to make existing channels more efficient. Analysts
project that B2B sales will reach 7 trillion by 2005. To put this
figure into perspective, it is no less than the amount of the U.S.'s
entire gross national product as late as 1993.
Ecuador's most promising sectors for B2B growth are its historically
powerful energy, tourism, agricultural, and food sectors, as well
as the inefficient cargo and freight industry. PetroEcuador recently
announced that it was considering selling crude oil and streamlining
its procurement system via the Internet. The nation's first large-scale
B2B market place, Florastream.com,
was launched by MetaMorf
S.A.. in June 2000. Florastream.com
is a virtual exchange that provides flower growers and flower buyers
from around the world with a complete infrastructure for conducting
business on the Web. More than 300 companies currently use Florastream,
making it the Andean region's largest B2B endeavor to date.
There is no doubt that B2B holds the most potential for Ecuador.
The only question is who and how these virtual markets, consortiums,
and exchanges will be developed. As Jason Halberstadt, CEO of MetaMorf
S.A.., put its, "Flowers are just the beginning, we and
others have plans to sell everything from fruit to shrimp online
via various B2B business models." Ecuador's profile of export
products are ideally suited for B2B. It's predicted that by 2005,
60 to 70 percent of all food, agriculture, and petrochemical products
will be sold via the B2B model. In an economical revolution of this
magnitude, those that move into B2B first and do it with a solid
business and technological model will be kings of the new Ecuadorian
economy.
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